At Swayclock, we want you to stay informed about your purchase. We are committed to providing you with the most up-to-date information regarding your clock order from the moment it is placed until it reaches your doorstep.

1. Tracking Your Package

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing your unique tracking number. You can use this number to monitor the real-time status of your shipment through the carrier’s tracking portal.

2. Understanding Your Order Status

• Processing: Your order is being inspected and prepared for shipment. This typically takes 1–3 business days.

• Shipped: Your clock has left our facility and is currently in transit to you.

• Delivered: Your order has reached its destination.

3. Assistance with Your Order

If you have not received a tracking number within 3 business days of placing your order, or if you have questions regarding the status of your delivery, our support team is happy to assist you.

Email Support: help@swayclock.store

4. Formal Inquiries

For any administrative correspondence or if you need to reach our operations office, please use the address below:

Address: 4346 Creekwood Dr, Apt 1 Memphis, TN 38128-5879 United States