At Swayclock, we understand that your time is valuable. We are dedicated to ensuring that your clock arrives safely, securely, and in perfect condition.

1. Order Processing

Each clock is carefully inspected for quality and precision before it is packaged for transit. Please allow 1–3 business days for us to process your order before it is dispatched. Once your order has been processed, you will receive an email notification containing your tracking information.

2. Shipping Times & Rates

We strive to deliver your items as efficiently as possible. Please note that delivery estimates and costs are provided by our carriers and may vary based on your location:

*Please note that processing time is separate from the shipping time listed above.

3. Tracking Your Order

You will receive a shipping confirmation email containing your tracking number as soon as your order leaves our facility. You can use this number to monitor the progress of your shipment directly through the carrier’s tracking portal.

4. Shipping Address

Please ensure that your shipping information is correct during checkout. We are unable to redirect packages once they have been dispatched. If you notice an error in your address, please contact us immediately so we can attempt to assist you.

5. Support

If you have any questions regarding your delivery or if your package has been delayed, our team is here to help.

Email Support: help@swayclock.store